Crystal Oros
The staff is horrible and lies constantly. When I first moved in they lied about how much the first month rent would be along with all the additional fees they charge . When I told them that is not the amount I was quoted for the first month they did not do anything to fix the situation. I asked if their security cameras had audio to prove that is what I was told they said no . While talking to them before signing the lease I even wrote down the amount I was quoted . I got a notice my lease was over two months before the lease is supposed to be over . I have called several times and they have told me they will send me a email agreeing to let me stay until my lease is over and they won’t charge me at the cost of the month to month rent . Also had issues with small bugs day one of moving in and after four times of “spraying “ the bugs were finally gone . I had someone try and come into my apartment twice not knowing feeling unsafe I talked to the maintenance man Austin ( who is the only nice person I’ve dealt with )he said he will get me a different lock. I called the office they said he did call and will get me a lock. Tomorrow will be a month since I let them know .
